Help centre
Survey questions, answered clearly.
Find practical answers about survey types, reports, pricing, turnaround and drone inspections.
Buying
Which survey should I choose before buying?
A Level 2 Survey suits many conventional homes in reasonable condition. A Level 3 Building Survey is better for older, altered, unusual or visibly defective properties.
Can survey findings help me renegotiate?
Yes. Clear defect evidence can help you ask for specialist quotations, legal clarification or price discussions before exchange.
Should I get a survey before making an offer?
Most buyers arrange a survey after an offer is accepted, but before exchange. If you already have concerns, early advice can help you choose the right level of inspection.
Is a mortgage valuation the same as a survey?
No. A mortgage valuation is mainly for the lender. A buyer survey is designed to help you understand condition, defects and practical risk before committing.
What if the property looks well maintained?
A tidy finish does not always show roof, damp, drainage, structural or hidden maintenance issues. A survey checks visible evidence in context.
Can a survey stop me buying the wrong property?
A survey does not tell you whether to buy, but it gives clearer evidence so you can make a more informed decision.
Do first-time buyers need a survey?
Yes. First-time buyers often benefit from plain-English advice because they may not know which defects are normal maintenance and which need urgent attention.
Can I share the report with my solicitor?
Yes. You can use relevant findings to ask your solicitor about guarantees, permissions, certificates, boundaries or specialist investigations.
Reports
Will the report include photos?
Yes. Photographs are used to explain key findings and show visible defects where relevant.
Will the report be easy to understand?
The aim is plain-English reporting with condition context, practical priorities and clear next steps.
What are condition ratings?
Condition ratings help prioritise issues by severity. They show whether items appear satisfactory, require repair or need urgent attention/further investigation.
Will every minor defect be listed?
The report focuses on visible condition and issues that matter to cost, risk and decision-making. Minor maintenance may be noted where it helps explain the overall condition.
Can I ask questions after receiving the report?
Yes. Follow-up support helps you understand the findings, likely implications and sensible next steps.
Will the report include repair costs?
Survey reports may identify likely repair needs, but exact costs usually require contractor quotations because prices vary by scope, access and specification.
Will the report tell me if I should buy?
The report provides evidence and advice, but the final decision is yours. It helps you understand risk before committing.
Can the report be used for negotiation?
Many buyers use survey findings to obtain quotes, request clarification or discuss the purchase price with the seller.
Pricing
How much does a survey cost?
Cost depends on the survey type, property size, complexity and location. Send the property details and Cadastral will provide a straightforward quote.
Is a cheaper survey enough?
The right survey depends on the property risk. Choosing too little investigation can leave important questions unanswered.
Why do survey prices vary?
Prices vary because larger, older, altered or more complex properties take longer to inspect and report properly.
Does the quote include VAT?
Your quotation should clearly explain what is included, including any applicable VAT or additional scope.
Do drone images cost extra?
Drone-supported evidence may be included where appropriate, depending on the survey scope, property, access and weather conditions.
Can I get a quote before booking?
Yes. Cadastral will review the property details and recommend the appropriate survey before confirming a fee.
Is a Level 3 Survey more expensive than Level 2?
Usually yes, because it is a more detailed inspection and report for higher-risk or more complex properties.
Can survey findings save money?
They can. Finding defects before exchange may help you negotiate, budget for repairs or avoid unexpected costs.
Turnaround
How long does the report take?
Turnaround depends on the property and survey type, but the process is designed to keep buyers moving quickly.
Can I speak to the surveyor afterwards?
Yes. Follow-up support helps you understand what the findings mean in practice.
How quickly can the inspection be arranged?
Availability depends on diary space, property location and access arrangements with the agent, seller or occupier.
What can delay a survey?
Access problems, severe weather, locked roof spaces, missing keys or complex defects can affect timing and reporting.
Can the report be rushed?
Where possible, timescales can be discussed, but the report still needs proper review so advice remains accurate and useful.
Do I need to attend the survey?
Usually no. Access is normally arranged through the estate agent, seller or occupier.
Will I receive the report by email?
Reports are normally issued digitally so they can be reviewed, shared and discussed easily.
What happens after the report is sent?
You can review the findings, raise questions and decide whether to seek quotes, legal clarification or further specialist advice.
Drone Surveys
When is a drone survey useful?
Drone imagery is useful for roofs, chimneys and hard-to-access areas where ground-level inspection may miss important defects.
Does drone imagery replace a full survey?
No. It supports the visual evidence available to the surveyor and can be especially useful alongside roof and building surveys.
Can drones inspect chimneys?
Drone imagery can help inspect chimney stacks, flashings, pots and high-level masonry where safe flight conditions allow.
Can a drone survey happen in bad weather?
High wind, rain or unsafe conditions can prevent drone use. Safety and legal flight requirements always come first.
Will drone photos be included in the report?
Where drone imagery is used and relevant, photographs can be included to support the findings.
Is drone inspection useful for flat roofs?
Yes. Drone images can help identify ponding, coverings, outlets, edge details and signs of poor maintenance on flat roofs.
Are drones allowed everywhere?
Not always. Flight restrictions, nearby hazards, privacy, weather and property layout all affect whether a drone can be used.
Can drone evidence help with roof repair quotes?
Yes. Clear aerial photographs can help roofers understand the issue and quote more accurately.
Level 2
What is a Level 2 Survey?
It is a practical visual survey for conventional properties in reasonable condition, using condition ratings and clear advice.
Does Level 2 include roof space?
Accessible areas are inspected within the agreed scope, including roof space where safe and accessible.
Who is a Level 2 Survey best for?
It is often suitable for conventional houses and flats that appear to be in reasonable condition.
Does a Level 2 Survey check for damp?
Visible damp indicators and moisture readings may be considered as part of the inspection where relevant and accessible.
Does Level 2 include services?
Visible services are considered, but services are not usually tested in the same way as a specialist contractor inspection.
Can Level 2 identify roof problems?
It can identify visible roof defects from safe vantage points and may include photographs where helpful.
Is Level 2 enough for an older house?
Older houses often benefit from Level 3 because they may have more complex construction, alterations and defect history.
Will Level 2 explain urgent issues?
Yes. The report should highlight significant matters and explain why they matter before purchase.
Level 3
When do I need Level 3?
Choose Level 3 for older, altered, larger, unusual or visibly defective homes where more detailed analysis is needed.
Is Level 3 better than Level 2?
It is more detailed, but not always necessary. The best choice depends on the property and the risk you need to understand.
What does a Level 3 Building Survey include?
It provides a more detailed assessment of visible defects, likely causes, implications and practical repair guidance.
Should I get Level 3 for a renovated property?
Often yes, especially where alterations, extensions or visible defects need closer consideration.
Is Level 3 suitable for listed buildings?
Older, historic or unusual properties commonly require a more detailed survey approach, subject to the property and scope.
Does Level 3 include structural movement?
Visible signs of cracking, distortion and movement are considered and explained where present.
Can Level 3 advise on renovation risk?
Yes. It can help buyers understand visible defects, likely repair priorities and issues to investigate before committing.
Will Level 3 include more photographs?
A Level 3 report commonly uses photographs where they help explain defects, condition and practical next steps.
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Popular questions
The questions most buyers ask first.
- Should I choose Level 2 or Level 3?
- Will the report include photographs?
- Can I speak to the surveyor after the report?
Still need help?
Tell us about the property and we will guide you.
If you are not sure what you need, send the property details and your concerns. We will explain the sensible next step.
